Banquet Express
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Conditions of Use Conditions of Use
GENERAL INFORMATION - Terms and Conditions

CONFIRMATION OF BOOKINGS
Functions more than one month in advance. By payment of deposit (10% of the total price or $100 whichever is the greater) as described in the quotation within one week of receiving the quotation. The balance shall be paid more than 7 working days prior to the function. Functions less than one month in advance. By full payment as described in the quotation within one week of receiving the quotation but more than 7 working days prior to the function. No booking is confirmed until a deposit is received. Quotes are only valid for one week after presentation of the quote. Where confirmation and payment is not received, Banquet Express reserves the right to deem the function cancelled.

CANCELLATIONS
Bookings that are cancelled after written confirmation has been received are subject to the following conditions:

  • Deposits will be refunded in full if the function is cancelled more than 3 months prior to the function date.
  • In the event of any additional services being booked and subsequently cancelled within 3 months prior to the function date, the client is responsible for paying Banquet Express the charges incurred.
If you do wish to cancel or alter your date, please forward a letter as confirmation, otherwise the date will not be cancelled.

MISTAKES
While efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Banquet Express reserves the right to decline orders arising from such errors.

PRICE VARIATION
Banquet Express will endeavour to maintain the prices quoted, however we reserve the right to adjust pricing to meet with the market cost variations. Where the order amount decrease below the stated minimum, the rate per guest will increase. For functions booked more than 6 months ahead of time, Banquet Express cannot guarantee the price quoted to remain the same. The price quoted may increase due to increase in products, wages, etc. Online prices and quantities may change at any time without notice.

GST
Is applicable to all functions booked on or after 1 July 2000.

GARBAGE REMOVAL
The client is responsible for the removal of all garbage.

CONTRACTORS
All ancillary services including but not limited to decorations, party hire, specialty cakes and hire equipment are supplied via agents.

PUBLIC HOLIDAYS
A surcharge of 20% of the total bill is applicable for functions on public holidays and New Years Eve Deliveries. Order minimum of $1000 applies

DISCLAIMER
Banquet Express will not accept any liability for inability to fulfil any or all services through causes beyond the control of Banquet Express, including disputes, strikes, government restrictions, natural disasters, acts of terrorism and other causes. In any event any liability will be limited to the cost of the catering. Banquet Express and Total Event And Management Services Pty Ltd are interrelated businesses. Where Banquet Express is mentioned in this document, it also applies to Total Event And Management Services.

DELIVERY ONLY FUNCTIONS
Banquet Express will prepare and set up the buffet for service. Buffet tables must be supplied and set-up by the client. Banquet Express is not responsible for the serving of the meal.

HIRE EQUIPMENT
Crockery, cutlery, glassware, tables, linen, chairs, marquees, ovens, warmers, tables etc are not included in the quote unless specifically mentioned.

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Banquet Express is a division of
Total Event And Management Services P/L ABN 46 080 852 115